Refund policy

Legend Beds accepts returns of unused beds, headboards and mattresses within 30 days of delivery. The buyer pays the cost of sending the item back.

30-day returns. You can return any item within 30 days of the day it was delivered. It must be unused and in the condition it arrived in, with its original packaging where possible. You pay the cost of returning it. If you ask us to arrange collection, we will tell you the price before booking it. Please contact us before sending anything back.

How to start a return. Email support@legendbeds.co.uk or call +44 7917 004779 (Monday to Saturday, 9am to 5.30pm) with your order number. Returns go to: Legend Beds Ltd, Ground Floor, Millpepper, Royd Street, Eastborough, Dewsbury, West Yorkshire WF13 1PA, United Kingdom.

Refunds. We refund you within 14 days of receiving the item back, to the payment method you used. Klarna orders are refunded through Klarna. We may reduce a refund if an item has been used or damaged beyond what was needed to check it.

Your legal right to cancel. Under the Consumer Contracts Regulations 2013 you can cancel an online order within 14 days of delivery without giving a reason. Our 30-day returns period includes and extends this right.

Faulty, damaged or wrong items. Please check your order when it arrives and tell us as soon as possible if anything is faulty, damaged or not what you ordered, with photos if you can. We will repair, replace or refund it and cover the return cost. This is in addition to your rights under the Consumer Rights Act 2015.

Warranty. Every Legend Beds bed comes with a 1-year warranty against manufacturing defects. It does not cover accidental damage, misuse, normal wear, fading from direct sunlight, or damage from steam cleaning or harsh cleaning products. Your statutory rights are not affected.

Changing an order. Beds are made to order. If you need to change the size, fabric or colour, contact us as soon as possible and we will tell you whether production has started.