Free to UK mainland, typically seven to fourteen days from order. You pick a date at checkout and we confirm a two-hour window by text the evening before. Two people carry the bed to the room of your choice, assemble it and take the packaging with them. Highlands, islands and Northern Ireland add £45 and two days.

Yes — 100 nights on any stock frame or mattress. We collect free of charge and refund within five working days of collection. Bespoke commissions and orders in customer's own material are excluded, and we say so clearly before you pay a deposit.

Two gas pistons lift the entire mattress platform to reveal a storage cavity the full footprint of the bed — around 800 litres in a king, which is four large suitcases. The pistons are matched to your mattress weight during manufacture, so the deck lifts with one hand and holds itself open at any angle. Side-lift needs 70cm of clear floor beside the bed; end-lift needs the length of the bed plus 40cm of headroom.

Kiln-dried hardwood is cut and jointed in our Dewsbury workshop, squared with a diagonal check, hand-sprung where the design calls for it, layered with high-density foam, and hand-upholstered in your chosen fabric by one person from start to finish. Core frames take four days, hand-tufted luxury frames nine, bespoke six to eight weeks. Nothing is subcontracted and nothing is imported finished.

Vacuum with a soft brush head monthly. Blot spills, never rub. Velvet and chenille recover with a soft brush once dry; bouclé should be dabbed and left alone. Never use a steam cleaner on any upholstered bed, and keep frames out of direct sunlight — every fabric fades, and velvet fades unevenly.